5
Kirsten Seibel
Had such an amazing experience getting my new 2025 Kia K4. I knew I wanted to upgrade from my 2021 forte and Paul made the transition incredibly smooth, going over every feature so I really knew the car before I took it off the lot. I have had the car for a few weeks now and no complaints. Paul had checked in after the first week to see if I was still satisfied with my purchase, highly recommend Paul if anyone is looking for a car at Kia!
5
L Venzon
I recently bought a vehicle from Cardinal Kia, and the experience was outstanding. My salesman, Paul, was incredibly helpful—knowledgeable, patient, and genuinely focused on finding the right fit for me. He answered all my questions clearly and never made me feel pressured. The manager, Magid, was professional, transparent, and made the financing and final steps smooth and stress-free. Together, they created one of the best car-buying experiences I’ve had. I left feeling confident, valued, and very satisfied with my purchase. I highly recommend Cardinal Kia, especially Paul and Magid, for exceptional service.
5
Jillian Craig
I called Cardinal Kia in Niagara Falls on a Saturday bc I was very interested in getting a Kia Carnival. It was my first call to inquire anywhere, as Cardinal is my local Kia Dealership. Little did I know how sought after Kia Carnivals are! I ended up speaking with Paul who was very straight forward and honest with me about the endeavor I was about to embark on. Paul willingly checked all avenues available to him, and also helped me set my expectations accordingly. I left my information with him and continued my search. Later on that same day I heard back from Paul. He was checking in to find out how my search was going. From there, he continued to be connected with me, and supporting me throughout my journey. He provided me with advice and was encouraging me to be cautious; giving me guidance so that I wasn't taken advantage of. I am very happy to report that I was able to find my Kia Carnival. There was much good luck and chance involved in my receiving it, and I definitely had to go outside of the area to do so. Nevertheless, I really appreciate Paul's support - even though he wasn't the person making the sale in the end. Between my experience with Kia at the dealership where I ended up making my purchase (about an hour away), and my experience with Paul, it seems Kia is about relationships, transparency and the human connection. We are SO happy with our new 2026 Kia Carnival EX, and while the proof will be in the pudding, based on my experience this last week, I have a good feeling about Kia; We are in good hands.
5
Clint Soriano
Just got my 2026 Kia Carnival from Cardinal Kia, and I’m very happy with the experience! Big thanks to Kirk Sorley for his outstanding support from start to finish. He was honest, friendly, and made the whole process smooth and stress-free. If you’re looking for great service and someone who really cares, I highly recommend Kirk. Five stars all the way!
5
V Marcogliese
Had an incredible experience with everyone at Cardinal Kia purchasing a previously enjoyed Kia Sportage. Starting with Thomas Pestana who attentively listened to my needs and budget, he suggested a few vehicles in stock for us to drive. He further suggested a few different models to help us with our decision. Throughout, Thomas was very personable and never pressured us to buy. Once we had selected and agreed to a price we were introduced to Rana Pagliacci to complete the transaction. Rana, like Thomas, was a joy to meet and share a laugh with. She also is very personable and did not pressure us to purchase additional items.
This purchase was one of the easiest and stress free of all car purchases we’ve made thanks to Thomas and Rana.
Highly recommended!
